E.  Pricing & Insurance

Q:  How are your prices so low for the additional tests?

A:  Prices for additional tests do not bear the burden of fixed expenses such as the doctor fee, the draw fee and the shipping and handling fees that are included in the Basic HealthPrint and Order Process Fee.

Q:  Are there any hidden costs?

A:  No.  There are no hidden costs.  Everything has been included in our up front pricing.

Q:  Why is the Omega 3 Profile + test so expensive?

A:  The Omega 3 Profile + test (done on serum phospholipids) is a specialized test that looks at 36 parameters.  The equipment is very new and very expensive.  There is only one lab in the world that currently has the equipment to run this specialized test and it is not in the United States, which adds significantly to the test’s cost.

We would like to highlight one additional point.  We are such advocates in the benefits of this test that we actually subsidize the cost of it in order to make it as affordable as possible for our clients.

Q:  Why aren’t the Thyroid, Cancer, Heart Disease, and Special/Miscellaneous tests included in a Basic HealthPrint or Test Only Wellness Panel?

A:  The Thyroid, Cancer, Heart Disease, and Special/Miscellaneous tests are specialty tests that are available to you for customizing the basic panel of tests (Basic HealthPrint or Test Only Wellness Panel) for the exact areas you are concerned about.  Not everyone has the same concerns as you and they do not want to be forced to pay for a test they do not care about.

Q:  I already know my blood type.  Can I get a discount off the new client HealthPrint registration fee?

A:  No.  You wouldn’t believe the number of times clients (including doctors) have “known” their blood type, but were wrong.  Our policy is to test every client the first time they come to us so that we “know” with certainty.

Q:  Why is the Test Only Wellness Panel so much less expensive than the Basic HealthPrint?

A:  The Test Only Wellness Panel is less expensive than the Basic HealthPrint because the specialized serum zinc and the manual differential and manual red blood cell morphology tests have been removed.  Also, no Health ScoreCard or customized nutrition analysis is provided when testing in the Test Only division of our company.

Q:  What is the order process fee for?

A:  There are certain fixed costs incurred when blood testing (shipping a blood test kit, the doctor fee, the draw fee, and shipping of results).  These costs are the same whether one test or 70 tests are run.  We “cover” these costs in the order process fee.  This allows us to offer tests at very affordable prices (because we have already covered the fixed costs in the order process fee).  FYI-the Basic HealthPrint already includes the Order Process Fee.

Q:  Why is the HealthPrint Order Process Fee $115 and the Test Only Order Process Fee only $95?

A:  HealthPrint tests incur the same fixed costs as Test Only tests (I.e. the $95).  However, in addition to these fixed costs, HealthPrint also provides you with customized nutrition analysis and detailed suggestions to improve your results.   These are not included when you use Test Only.  Test Only assumes you will get a nutrition interpretation from your health professional or that you are qualified to provide your own interpretation. 

Q:  What is the New Client Registration fee for in the HealthPrint division of your company?

A:  The New Client Registration fee is only paid the first time you test with us in the HealthPrint division.  It covers: establishing new client files, running the ABO blood type test, providing and sending out your YFH Guide, and other one-time costs associated with starting a new client in the HealthPrint division.

Q:  Will insurance or Medicare cover the costs for these tests?

A:  No.  We do not work with private insurance, Medicare, or Medicaid.   Our process deals with prevention and does not utilize diagnosis codes (CPT codes).  Without diagnosis codes, blood tests will not be covered or paid for by insurance or Medicare.

Q:  Is my order refundable?

A:  Yes, as long as you request the refund before you have had your blood drawn.  There can be no refund after that point since we cannot return your blood and get a refund for the services performed.  There is a $40.00 restocking fee if a refund is requested before the draw to cover the costs involved in getting your order processed and sent out.